jdb Privacy Policy – How We Handle Your Personal Data

When you register on jdb, we collect basic personal information including your full name, date of birth, mobile number, and a secure password of your choosing. During the identity verification process, we may also request a government-issued ID or other documents to confirm that you meet the eligibility requirements for players in the Philippines. When you make deposits or withdrawals, we collect transaction details such as the payment method used, the amount, and the timestamp of each transaction. We also automatically collect technical data when you access the platform, including your device type, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect sensitive personal information such as your religion, political views, or health records. All information collected is limited to what is genuinely necessary to operate the platform safely and in compliance with applicable Philippine regulations.

Your personal data is used primarily to create and manage your jdb account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by our operating obligations. We also use your information to communicate important account updates, respond to support requests, and send you relevant platform notifications — you can manage your notification preferences from within your account settings. Transaction and activity data is used to detect and prevent fraud, money laundering, and any other activity that may violate our Terms and Conditions or Philippine law. Aggregated and anonymised data may be used internally to analyse platform performance and improve the features available to players. We do not use your personal data to build advertising profiles or sell your information to third-party marketers. Any automated decision-making that may affect your account — such as fraud detection flags — is subject to human review upon request. Your data is never used for any purpose that is incompatible with the reasons it was originally collected.

jdb does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners who handle your data are contractually required to maintain strict confidentiality and to process your information only in accordance with our instructions and applicable Philippine data protection law. In cases where we are legally required to disclose information — for example, in response to a valid court order, a request from a Philippine regulatory authority, or an anti-money laundering investigation — we will comply fully and promptly. We will notify you of any such disclosure where we are legally permitted to do so. We do not share your data with other betting platforms, advertising networks, or data brokers under any circumstances. Your trust is fundamental to how we operate, and we treat every data-sharing decision with the highest level of care.

We use industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the jdb platform is encrypted using TLS (Transport Layer Security), ensuring that your information cannot be intercepted in transit. Account passwords are stored using one-way cryptographic hashing and are never stored in plain text — not even our own staff can read your password. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all such access is logged and audited. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights or freedoms, we will notify you and the relevant Philippine authorities within the timeframe required by law. While no system can guarantee absolute security, we are committed to maintaining the strongest practical protections for every player on the platform.

As a player based in the Philippines, you have a number of rights regarding the personal data we hold about you, and we are committed to honouring those rights promptly and transparently. You have the right to request a copy of the personal information we hold about you at any time, and we will provide this in a clear and readable format within a reasonable timeframe. If any of your personal details are inaccurate or out of date, you have the right to request a correction, and we will update our records accordingly. You may also request the deletion of your personal data in certain circumstances — for example, if you close your account and there is no legal obligation requiring us to retain the information. You have the right to object to certain types of processing, including any automated decision-making that may significantly affect you, and to request that a human review be conducted. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity. We will respond to all data rights requests within 30 days and will keep you informed of the progress of your request throughout the process.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be retained for a minimum period as required by anti-money laundering regulations, even after an account is closed. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it so that it can no longer be linked back to you. If you request the deletion of your account, we will begin the data removal process promptly, subject to any mandatory retention requirements that may apply. We do not retain data for longer than is necessary for the purposes for which it was collected. Our data retention schedules are reviewed regularly to ensure they remain appropriate and compliant with current Philippine data protection standards. If you have questions about how long specific types of data are retained, please contact us at [email protected].

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer to players in the Philippines. Any changes will be published on this page with an updated effective date, and we encourage you to review this policy periodically to stay informed. Where a change is material — meaning it significantly affects how we collect or use your personal data — we will make reasonable efforts to notify you directly through the platform or by email before the change takes effect. Your continued use of jdb after any updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and contact [email protected] to discuss your account options. We will always maintain a clear and accessible version of the current Privacy Policy on this page. The most recent version supersedes all previous versions of this policy.